What are credits and how do I get them?

You'll see credits mentioned when you get to the payment area of the ordering process.

When going through the process of canceling an order, or part of one, you will have the option to have us credit your internal account or to have us refund your original payment method.

If you choose to have us credit your account, you will see the credit option available and can use those credits you have accrued and apply that to your order.

If you don't have credits assigned to your account, that option will not be clickable for use when placing your order.

If you have any questions about your credits, please reach out to billing@ruummedia.com and we will be happy to assist you.