How do I access my tours from my previous account?

You will be able to access your tours from the previous "My Account" account area using the "Archive" menu item on the ruummedia.com website.

You will need to use the log in credentials you used on the old "My Account" area to log in, not any new password you've set up for the Aryeo system.

If you are into visuals, we've got a video that you can check out

If you need any of your tours transferred from the previous My Account area to the new one, please fill out this form and you'll be added to our queue for manual transfers.  (You'll want to use the form instead of emailing us for the transfer so you are immediately added to the queue instead of waiting for someone on our team to get it added to the list.)

You will have access to the tours in the previous My Account area until December 2023.

If you get stuck or need additional help, please reach out to us at support@ruummedia.com and we'll be happy to help!